This Privacy Policy describes how Susan Rensberger ("I," "me," or "my"), a sole proprietor based in Chicago, Illinois, USA, collects, uses, and protects the personal information of visitors to susanrensberger.com and subscribers to my email list.
By using this website or subscribing to my newsletter, you agree to the practices described in this policy.
1. Information I Collect
I collect the following types of personal information:
• Name and email address — when you subscribe to my newsletter or contact me through the website
• Payment information — when you purchase a session or subscription. Payments are processed securely by third-party processors (PayPal and others). I do not store your full payment details on my systems.
• Usage and analytics data — I may collect information about how you interact with this website, including IP address, browser type, pages visited, and time spent on the site, through analytics tools. This data is collected in aggregate and used to improve the website experience.
• Communications — if you contact me by email, I retain that correspondence.
2. How I Use Your Information
I use the information I collect to:
• Send you my newsletter and communications about channeling sessions and offerings, where you have given consent
• Process and fulfill session bookings and payments
• Respond to your inquiries
• Improve the website and understand how visitors use it
• Comply with legal obligations
I do not sell, rent, or share your personal information with third parties for their own marketing purposes.
3. Legal Basis for Processing (GDPR)
If you are located in the European Union or United Kingdom, I process your personal data on the following legal bases:
• Consent — for newsletter and marketing communications. You may withdraw consent at any time by clicking the unsubscribe link in any email or by contacting me directly.
• Contractual necessity — to fulfill session bookings and process payments.
• Legitimate interests — for website analytics and improving my services, where these interests are not overridden by your rights.
4. Third-Party Services
I use third-party services that may process your personal data on my behalf. The following are the primary services currently in use:
• Mailchimp (The Rocket Science Group LLC) — for email newsletter delivery. Mailchimp's privacy policy is available at mailchimp.com/legal/privacy.
• PayPal (PayPal Holdings, Inc.) — for payment processing. PayPal's privacy policy is available at paypal.com/privacy.
• Square (Block, Inc.) — for payment processing. Square's privacy policy is available at squareup.com/legal/privacy.
• Google (Google LLC) — for session delivery via Google Meet and website analytics. Google's privacy policy is available at policies.google.com/privacy.
• Setmore — for session booking. Setmore's privacy policy is available at setmore.com/privacy-policy.
This list reflects the primary third-party services currently in use and is reviewed and updated periodically. If you change service providers, the list will be updated accordingly. If you have questions about a specific service I use to handle your data, please contact me at susan@susanrensberger.com.
These services have their own privacy policies and data practices. I encourage you to review them.
5. Data Retention
I retain your personal information for as long as necessary to provide services to you and comply with legal obligations. If you unsubscribe from my newsletter, your email address will be removed from active mailing lists within a reasonable timeframe, though it may be retained in archived records as required by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• The right to access the personal information I hold about you
• The right to correct inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent for marketing communications at any time
• The right to lodge a complaint with a supervisory authority (for EU/UK residents)
To exercise any of these rights, please contact me at susan@susanrensberger.com. I will respond within 30 days.
7. Cookies
This website may use cookies and similar tracking technologies to enhance your experience and collect analytics data. You may set your browser to refuse cookies, though this may affect some website functionality. Where required by law, I will request your consent before setting non-essential cookies.
8. Children’s Privacy
My services are intended for adults. I do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided me with personal information, please contact me at susan@susanrensberger.com and I will take steps to delete it.
9. Changes to This Policy
I may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website or subscription to my newsletter after any changes constitutes acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy or how I handle your personal data, please contact:
Susan Rensberger
Privacy Policy
Last updated: February 27, 2026